Privacy & Cookie Policy

Effective Date: 28/06/25

This Privacy and Cookie Policy (“Policy”) describes how Serendipiware (“we,” “us,” or “our”) collects, uses, and protects personal data when you visit our website at https://serendipiwa.re (“Website”).

1. Data Controller

Serendipiware
Email: [email protected]
Website: https://serendipiwa.re

2. Information We Collect

a. Automatically Collected Data

Includes IP address, browser type, OS, time of visit, etc., used for analytics and security.

b. Voluntarily Provided Data

Includes name, email, and message content if you contact us directly.

3. Legal Basis for Processing

• Consent – when you contact us or accept cookies
• Legitimate Interest – to improve our website
• Legal Obligation – when required by law

4. Cookies and Tracking Technologies

We use minimal cookies and no third-party trackers unless explicitly stated.

5. Data Sharing and Third Parties

We may share data with trusted providers like hosting services, privacy-friendly analytics tools, and payment platforms (e.g. Ko-fi or Stripe).

6. Data Retention

We retain data only as long as necessary or legally required. Logs may be kept temporarily for security purposes.

7. Your Rights

• Access or correct your data
• Request deletion or restrict processing
• Withdraw consent anytime
• Lodge a complaint with a data authority

8. Data Security

We use technical and organizational measures to secure your data.

9. International Transfers

If data is transferred outside the EU/UK, we ensure it's protected with valid safeguards like Standard Contractual Clauses (SCCs).

10. Children’s Privacy

Our website is not intended for children under 16, and we don’t knowingly collect data from minors.

11. Changes to This Policy

We may update this Policy. The updated version will always be posted here with a revised “Effective Date.”

12. Contact

Got questions? Email us at [email protected]